Extended Support Plan
Get 12 months of premium support for your Themeix products. Our expert team provides dedicated assistance for installation, customization, troubleshooting, and technical guidance.
Risk-Free Guarantee
7 days money back, no questions asked
Extended Support Plan
Get premium priority support for all your Themeix products with our Extended Support Plan. Our expert team is dedicated to helping you succeed with your website projects.
What's Included
🚀 Priority Response Time
- 24-48 hour guaranteed response for all support requests
- Skip the queue and get immediate attention
- Direct access to our senior support team
💻 Installation & Setup
- Complete installation assistance for all Themeix products
- Platform-specific setup guidance (Ghost, Jekyll, HTML, Framer)
- Configuration help for optimal performance
🎨 Customization Guidance
- Expert advice on theme customization
- Help with color schemes, layouts, and branding
- Best practices for maintaining customizations
🔧 Troubleshooting Support
- Quick resolution of technical issues
- Bug identification and fixes
- Performance optimization recommendations
📚 Technical Consultation
- Expert advice on platform selection
- Best practices for your specific use case
- Recommendations for plugins and integrations
Why Choose Extended Support?
Expert Team
Our support team consists of experienced developers who know our products inside and out. They've helped thousands of customers successfully launch and maintain their websites.
Peace of Mind
With Extended Support, you never have to worry about being stuck. Whether it's a simple question or a complex issue, we're here to help you every step of the way.
Cost-Effective
For just $15, you get 12 months of unlimited priority support. That's less than $1.25 per month for expert assistance whenever you need it.
Covers All Products
One Extended Support Plan covers all Themeix products you own or will purchase during the support period. No need to buy separate plans for each product.
How It Works
- Purchase the Extended Support Plan
- Receive confirmation and priority status
- Contact support anytime through our portal
- Get expert help within 24-48 hours
Support Coverage
The Extended Support Plan covers:
- ✅ All Themeix Ghost themes
- ✅ All Themeix Jekyll themes
- ✅ All Themeix HTML templates
- ✅ All Themeix Framer templates
- ✅ Installation and setup
- ✅ Customization guidance
- ✅ Troubleshooting and bug fixes
- ✅ Technical consultation
Support Channels
- Email Support: Priority email support through our portal
- Support Tickets: Submit tickets with detailed descriptions
- Documentation: Access to our comprehensive knowledge base
- Video Tutorials: Step-by-step guides for common tasks
Frequently Asked Questions
Can I upgrade from free support to Extended Support?
Yes! You can purchase the Extended Support Plan at any time to upgrade from our standard free support.
Does Extended Support include custom development work?
Extended Support covers guidance and assistance with existing features and standard customizations. For extensive custom development work, please contact us for a custom quote.
What if my issue is outside the scope of support?
If your issue falls outside our standard support scope, we'll let you know and provide guidance on the best path forward, which may include recommending third-party services or custom development.
Can I transfer my Extended Support Plan?
Extended Support Plans are tied to your account and cannot be transferred to another user or account.
Customer Reviews
The extended support plan was worth every penny. The team helped me set up my Ghost theme and answered all my customization questions quickly. Highly recommended!
Business Owner
I had some technical issues with my Jekyll theme and the support team resolved them within 24 hours. Their expertise is impressive and they explain things clearly.
Developer
Having the extended support plan gives me peace of mind knowing I can get help whenever I need it. The team is always friendly and professional.
Content Creator