All the Website Standard Terms and Conditions mentioned on this page shall govern the use of this website, the content within, and the product we offer. These terms and conditions are applicable in full force and take control of how you can use this website and our product.
The terms “we”, “us”, “our”, “Themeix” refers to us at Themeix and the products we are offering you. Similarly, terms like “users”, “you”, “your” refer to all our users and visitors surfing the website or using a product.
We reserve the right to change and modify terms and conditions at any time without any prior notice. You must not use this website if you have any objection to any of the Website Standard Terms and Conditions listed on this page.
All our free downloadable products are available for direct download after creating an account at themeix or without creating an account based on the specific product. All paid downloadable products can be downloaded upon purchase. Paid products will be accessible for download after payment is received and verified.
Your purchase information will be emailed to the email address. You need to open an account with our site to download any of our products (free or paid). There are some cases that your payment is not successfully done and then we have to review and process download information manually. So, delays can be as long as 1 hr up to 24hrs depending on the situation and extent of investigation required after a fraud alert has been activated.
Should you not receive an email containing your information, you can take a look at the purchase history in your account on our store.
Themeix may provide you with updates for the product offered. These updates can be implemented with your discretion, by updating the files and database on your server.
Yes, you are allowed to modify any of our products according to your requirements. However, please note that before you modify, check the documentation page and ask us on the forum if there is an easier and better way to achieve what you want to do.
All of our WordPress plugins, themes, and their source code available for download on this website are licensed under the GNU General Public License (GPL). You may modify and use the themes on an unlimited number of websites.
We have a customer-friendly 7 days refund policy. But you can not ask for a refund claiming a feature that your purchased theme or plugin doesn’t include. Please check our complete refund policy.
Themeix products are provided “as is” without warranty of any kind, either expressed or implied. Each of our products is guaranteed to function correctly upon proper installation, activation, and options configuration of the product in the latest stable WordPress version and/or Ghost Version and/or Jekyll which theme/plugin was dedicated to. We cannot and do not guarantee compatibility with any 3rd party plugin – as there are simply too many plugins to support. Please ensure that the browsers you use will work with the themes/plugins as we cannot guarantee themeix.com themes/plugins will work with all browser combinations.
In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental, or consequential damages or other losses arising out of the use of or inability to use our products.
We are not licensed to provide stock images and certain true-type fonts (TTF) that might be used on any or all of the provided products. These require you to own or purchase from their respective owners. The images/videos we show in the demo versions of our products are totally for demonstration purpose, you are not allowed to use them in production sites.
Once you have downloaded our product, you may contact us for support via the support portal and we will do our best to resolve your issue. We will try to provide a solution via the forum for smaller bug fixes, after which we will update the core product. Theme and plugin support is offered to customers via forum only. Support requests made by email, tweet, Facebook comment or any other method in most cases will be redirected back to the forum.
If your support requires additional modification of the product, then you have two options:
- Wait for further development of the product.
- Or hire us (we provide paid customization service). Just contact us via our live chat from the website contact us
We may allow you to receive rewards for any purchases made through your referral. In such a case, you shall be entitled to payments in the scope determined by us from time to time.
Please make sure to read the terms and conditions of our affiliate program here.
The term “Lifetime” refers to the lifetime of the Product. It does not mean the buyer’s lifetime or any other assumption of the term. The product lifetime is not defined at the time of purchase. Themeix reserves the right to announce the end of the Lifetime of a product any time between 30 and 90 days prior to notice to the Customer.
You are strictly prohibited from sharing your account details with anyone. You cant use the same account with various IPs. If we detect any unusual activities in your account, we may suspend your account without any prior notice.
Last updated on July 25, 2019.